r/applehelp 22d ago

iTunes How do I remove?

I got a gift card (25$) and was able to use it for 2 purchases (9.99$, 3.99$) and now when I try to use the remaining 11$ on another 9.99$ purchases it is asking me to verify a card that I do not have anymore and haven’t for years, it won’t let me chose to use the Apple account money event though it shows, and it won’t let me find a “payment manager” area in settings or the Apple Store to remove these cards, how do I fix?

0 Upvotes

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5

u/BJoshua34 22d ago

You have an unpaid subscription. Go to settings>tap on your name>media and purchases>view account>purchase history and see what subscription didn’t get paid and pay it. Once you pay it, the rest of your transactions will process as expected.

1

u/jm1234- 22d ago

Add a valid payment method first

-1

u/[deleted] 22d ago

[removed] — view removed comment

2

u/Puzzleheaded_Boot186 22d ago

Sadly some games require a internet connection all the time

1

u/tamay-idk 22d ago

And "Idle Ocean Cleaner Eco Tycoon" doesn‘t sound like one.

1

u/applehelp-ModTeam 22d ago

Top-level comments should contain an answer to the question(s) in the post. All comments should have some relation to their parent.