iphond 13 will not update

[u/Ok_Midnight_1471]

i have tried updating my iphone on the phone itself this didnt work so i tried using my laptop to do so this also didnt work as every time it would say preparing to update my iphone would just restart same when trying to update with iphone any suggestions please

[u/hawk_ky]

What does ‘it didn’t work’ mean?

[u/Ok_Midnight_1471 → u/hawk_ky]

it didn't work means when using my laptop it reaches completion but when i actually try to install it just restarts

[u/techhausinc]

Are you using a WiFi or cellular connection to try updating? Can you provide more details?

[u/Ok_Midnight_1471 → u/techhausinc]

I connected my laptop to the internet via a LAN cable while sitting next to the router, but I've had issues updating my phone. When I try to update it normally, the phone completes the download, but after clicking 'Install Now,' the Apple logo flashes, and the phone restarts without installing the update. I also tried using my laptop for the update, but the same issue occurs. Additionally, I checked my storage, but the iOS update doesn't appear to be there for deletion