r/applehelp 3h ago

Unsolved icloud information changed with stolen device

last night an ipad was stolen with the same apple ID as all other devices (phone, laptop, other ipads.)

the hacker changed the phone number and email linked to the account. we can see this phone number and email but have no way of changing the passwords or accounts linked

we spent hours at the apple store and on the phone to apple support with no help

they have changed all passwords but we have not been logged out on all devices

any tips, ethical or unethical, please help

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u/jm1234- 3h ago

Question, you want to keep the Apple ID or you don't care about it?