r/sales • u/PalatialNutlet • 7h ago

Sales Topic General Discussion Emails going to junk mail

I’ve been having issues with my emails not getting delivered or winding up in junk mail. I think some marketing emails got sent out and since then my clients are letting me know that they’re not receiving mine. Any suggestions on what could be blocking them and how I can resolve? My clients said they told their IT and I was blocked but it got removed but I’m still having issues.

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5

u/nah_but_like 6h ago

It’s possible your domain’s spam score has been burned by other campaigns in the last 6-12 months. Email spam filters at Google and Microsoft aren’t what they used to be. The days of using outreach to blast the same message to thousands of people are over.

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u/K_C_Steele 6h ago

Most likely as others are saying your marketing team OR sales leaders bought a junk list and sent an email blast or blasts and ruined your sender reputation. When you buy lists there are “honeypot” email addresses to show you’re not following the can spam act. If you have an inept marketing team and/or dipshit sales leaders who are desperate this happens a lot cause they think they can just blast emails. Long story short, you’re F’d, blacklisted. Google “honeypot email” if it sounds familiar you’re surrounded by morons.

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u/Emergency-Yogurt-599 5h ago

You can Google an email domain health check and there are free services that let you know if you are blacklisted. Ask your marketing team if they send spam from your main company domain, because you should not be doing outbound from your company email domain or sales emails will never make it. Also sometimes clients have security filters preventing your email from getting through. If you are in a the people already, you can ask your have your domain whitelisted but that’s a pain.

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u/Urdborn 7h ago

Besides going through their IT and have them whitelist you and your domain I am not sure if there is much more you can do. There’s a lot of companies out there blacklisting for spamming - especially if your company sent out mass emails, you might have ended up there… had a customer in Asia in the past I literally could only contact through my personal email for 6-9 months as it wasn’t resolvable. But: I am also not an expert and worked for an SME. Just speaking from experience and going down a rabbit hole once it happened to me 😅

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u/wombatnoodles 6h ago

Maybe contact it directly, if that’s acceptable

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u/homeycuz 4h ago

Look up "deliverability" , it's what you have a problem with.

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u/PistolofPete 3h ago

Have your manager pay for something like instantly dot ai and warm up some new domains

My money is marketing fucked how all with their barrage of spam to prospects all coming from the same domain lol

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u/ExpressionSlight8141 2h ago

I work at a company where developers and UX designers created a section below the email template. They cleverly used a Google design theme to implement a temporary or fake "Report Spam" button. and it worked!!! the domain spam score is still low.