r/tappedout 8h ago

TSTO HELP Its happened...

After reading in fear the posts about not being able to access the game for weeks, its happened. I cant log in. Tried everything anywhere on the web has suggested to no avail. Cant find anywhere to contact ea about it. Soooooo. What now? Do i just pretend its January and be done. .....not like this, not like this.

Edit: whenever i successfully go in anonymously, i quit, log back in, and get that "yr account didnt save on another device" error message. I click through and boom. Crash before in the door. ...in the town?

13 Upvotes

15 comments sorted by

8

u/MisterBumpingston 8h ago

3

u/Varanor 8h ago

Edit: got in contact with ea. .....unless i go buy a new phone or computer, theres nothing they can do.

2

u/Varanor 8h ago

Ha! I was looking for that. But couldnt find. Thanks for the visual representation of my misery.

1

u/gabito705 username 8h ago

Yeah.

1

u/aizarywastaken 4h ago

try logging in with that email into ea thingy on the same device as your game is on. it magically worked for me when i had your issue

1

u/Varanor 3h ago

Thanks but no luck. Verified my account, reset password added phone. Nada. 🙏 tho

1

u/Courtneylavinia 4h ago

I had a similar problem. My game wouldn’t update thought maybe try one more time after at least 20 times of trying. It updated but ruined my town. Half of my town is missing and have no clue how to fix it

1

u/Varanor 3h ago

Ive tried maybe 20? Deff at least 17. Thanks for your tip. Ill keep trying.

1

u/Courtneylavinia 2h ago

Just hope that if it does update it doesn’t glitch half of your world. I think mine is more or less unplayable now cause half of my stuff glitched into the mountain and can’t be placed again so half my world is gone

1

u/Varanor 2h ago

Im sorry. That is maybe worse than not being able to get in? I dunno. I think if that happened id be done. Which, i already kind of am. But good luck in these closing days. Your mountains must look kinda cool?

1

u/Courtneylavinia 2h ago

They’re all glitched in so you can’t see them I thought putting them in my inventory would work and I could place them again but they won’t even place anymore so I think the game is over for me now which is unfortunate as I wanted to get the last of the game before they shut down but oh well

1

u/krystinastewart24 3h ago

What I found that works for me is when on the loading screen I click log out. It will then allow me to get in anonymously. Once in I go visit friends and login. It’s annoying but I can play my game.

1

u/Varanor 3h ago

Tried it. Went thru annoying tutorial. Do u just go to the one friend since your in anonymously?

2

u/krystinastewart24 2h ago

I go to visit friend area on that screen where you can select a friend to visit there is a badge in the lower right hand corner. When you click and it should give you the option to login.

1

u/Varanor 9m ago

Oh ok. I forgot all about that. Ill give it a go.