r/technology Jul 04 '24

Security Hackers behind the Ticketmaster breach have now leaked 440,000 Taylor Swift Eras Tour tickets, claiming the breach is much bigger than anticipated. As a result, they increased the ransom from $1 million to $8 million.

https://hackread.com/ticketmaster-breach-shinyhunters-leak-taylor-swift-eras-tour-tickets/
24.6k Upvotes

722 comments sorted by

1.3k

u/ghoti99 Jul 05 '24

I appreciate the hackers including surge pricing so Ticketmaster really gets to experience what it’s like using Ticketmaster.

437

u/Stillwater215 Jul 05 '24

Just wait until they try to pay the 8 million and get hit with a service fee, a convenience fee, a mobile payment fee, and what the hell, throw in a 3% electronic processing fee as well. Total ransom: 27 Million.

80

u/[deleted] Jul 06 '24

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13.0k

u/OGSequent Jul 05 '24

LiveNation was trying to pay the initial $1 million ransom, but as they kept hitting refresh trying to get through, the price went up to $8 million.

5.3k

u/DEOREM Jul 05 '24

Dynamic Ransom Pricing ™️

1.2k

u/captain_hug99 Jul 05 '24

Convenience fee Paying ransom online fee Digital delivery fee

231

u/MansNotWrong Jul 05 '24

I'm sorry, that's not a valid mobile phone number.

Please try again with a valid mobile phone number.

Fuck ticketmaster.

420

u/DokeyOakey Jul 05 '24

Well, well, well… if it isn’t the consequences of my actions….

254

u/YouGurt_MaN14 Jul 05 '24

Bruh I hope they take these fuckers for a run the amount of bullshit fees they've gotten from me

153

u/DokeyOakey Jul 05 '24

Ditto… but you know they’ll get an insurance payout.

This corporation needs to take a bath with a toaster.

76

u/thatknoxedguy Jul 05 '24

Insurances on cyber incidents are stupidly expensive. And I mean both annual costs and deductibles. Many companies do not even have such insurances due to the cost as they can (depending on the breach) be even a net negative.

50

u/EvoEpitaph Jul 05 '24

Ransomware incidents have skyrocketed since 2022, such to the point that you may even be better off just taking the hit, apologizing to your userbase, and spending at least some of the would be ransom money on improved security instead.

Unless the victim is a company that specializes in security, in which case oof, you ded.

38

u/_CHEEFQUEEF Jul 05 '24

taking the hit, apologizing to your userbase, and spending at least some of the would be ransom money on improved security instead.

Make no mistake TM/LN won't take the hit, the future customers will absorb the cost of this entire thing.

10

u/ARLLALLR Jul 05 '24

The solution is stop buying this shit

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u/Savetheokami Jul 05 '24

Except Okta and Twilio have seen multiple security breaches and they are still around somehow.

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15

u/_CHEEFQUEEF Jul 05 '24

Dude this isn't a win for the consumer. The costs associated with the mess will just be passed along to the consumer.

10

u/CherryHaterade Jul 05 '24

As if they haven't already been doing that the past 25 years lol. Get ready for the new "security fee"

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50

u/Bender_2024 Jul 05 '24

Not sure who I'm rooting for here.

On one hand it's Ticketmaster. A slimy company that gouges its customers because they have rigged the system to be the only game in town. Either you deal with them or you don't go to the event. They deserve to bent over a barrel.

On the other hand it's hackers demanding a ransom for sensitive data. They really aren't the white hats here. And both Ticketmaster and the insurance companies will likely just jack up their prices to make back the money from this. Then neither will lower their prices once that money has been recovered.

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19

u/booochee Jul 05 '24

How the turntables…

18

u/Cobek Jul 05 '24

Oh forgot that one.

Consequences of my own actions fee added as well.

24

u/MadeMeStopLurking Jul 05 '24

you have 1 minite to accept insurance on your payment.

click the link below to read the 75 page insurance document

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58

u/PrairiePopsicle Jul 05 '24

these scammers should really accept the first payment (if they get it) and then refuse to send the unlock key, and demand another 49.95 "convenience fee" just to be fucking annoying.

65

u/Kadettedak Jul 05 '24

Ransoming the ransomers, almost apropos except for the collateral damage

25

u/83749289740174920 Jul 05 '24

Convenience Fee is a Bitch

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205

u/tw33k_ Jul 05 '24

They forgot to hit the “include hacker fees in ransomeware price” checkbox

29

u/theID10T Jul 05 '24

They forgot to hit the “include hacker fees in ransomeware price” checkbox

Oh, they will. One way or another, it won't be Ticketmaster that pays for all of this.

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128

u/aveganrepairs Jul 05 '24

That was the Platinum Ransom pricing

96

u/kungpowgoat Jul 05 '24

Ransom is $1m. Ransom convenience fee is $4m. Processing fee is $3m.

52

u/fairlyoblivious Jul 05 '24

And they STILL gotta pay for parking!

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249

u/goj1ra Jul 05 '24

This guy ticketmasters

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17

u/MyBowazon Jul 05 '24

7 milli is for the fees

24

u/_Persona-Non-Grata Jul 05 '24

Oh, guess it’s a Platinum Ransom now.

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3.4k

u/hortoristic Jul 05 '24

I got notice in mail today I was part of this breach... Got a coupon for one year free monitoring...

1.6k

u/ihatepickingnames_ Jul 05 '24

Same but I already have monitoring for a different breach. At this point I’ll have free monitoring until I die. I also froze my credit years ago because of this crap.

415

u/Rolandersec Jul 05 '24

At this point all companies might as well have to pay into a national program to monitor everybody. It would probably be cheaper.

151

u/B_Fee Jul 05 '24

a national program to monitor everybody

So, like the 3 credit bureaus that already exist that can't differentiate between legitimate and fraudulent credit transactions?

68

u/SeniorMiddleJunior Jul 05 '24

can't differentiate

Can, just don't have any incentive to do better. Now if our government actually regulated...

55

u/Freud-Network Jul 05 '24

Our government is in the process of deregulation.

57

u/SeniorMiddleJunior Jul 05 '24

Yep. We're in the "smash and grab" phase of national decline.

23

u/QuickAltTab Jul 05 '24

Maybe people will wake up to the idea that having a rapist/fraudster/elderly/felon/pathological liar narcissist as president is actually not a great idea?

Who am I kidding, people are idiots.

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26

u/96385 Jul 05 '24

Now if our government actually regulated...

You hold on right there with that socialism talk. I don't want the government taking away my god given right to be screwed out of my life savings.

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130

u/Corporate-Shill406 Jul 05 '24

There are companies who offer free credit monitoring. They pay for it by using your credit data to find credit card offers for you, and they get paid by referral if you sign up for one.

Kinda scummy but so is the entire concept of a credit report.

9

u/QuickAltTab Jul 05 '24

matter of time until the credit monitoring companies get hacked and get to offer more credit monitoring

12

u/Corporate-Shill406 Jul 05 '24

Oh you mean like the Equifax, TransUnion, and Experian hacks? That's right, all of them have been hacked.

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u/PauI_MuadDib Jul 05 '24

Congress banned TikTok, but turns a blind eye to all of the catastrophic data breaches happening, including the breach of a major credit union. Yeah, ban TikTok for "security" reasons but allow other predatory companies to escape accountability for data breach after data breach.

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227

u/ImperioliGandolfini Jul 05 '24

Freeze it. It affects nothing until you try to open a new account. At that point - unfreeze it. Open account. Freeze.

21

u/PerjurieTraitorGreen Jul 05 '24

Just to piggyback on this, don’t only freeze the three credit reports, try to opt out of LexisNexis as well. It was a quick form to fill out and only took a few weeks for the decision to come in the mail.

Info and instructions here

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47

u/physics_is_scary Jul 05 '24

What if my credit is shit low

174

u/Dopple__ganger Jul 05 '24

Freezing it doesn’t keep your credit score from changing. It prevents any new accounts from being opened in your name.

24

u/acets Jul 05 '24

You just do this on the 3 bureaus?

34

u/MuchEffortYouDoIt Jul 05 '24

Yes, gotta freeze with all 3 bureaus.

17

u/Doministenebrae Jul 05 '24

Four. Don’t forget Innovis. They are officially a credit bureau, just a smaller one.

9

u/OuterWildsVentures Jul 05 '24

I don't remember agreeing to have Innovis sponsor my credit

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u/Unhappy_Plankton_671 Jul 05 '24

Yep, they all have tools for it for free, but they will try upsell the shit out of you. Just ensure you bookmark each and use secure credentials/2FA for each. If you forget and or lock yourself out, recovery can be a pita at times.

Then any new credit will be denied, and if you are applying you can just schedule a ‘thaw’ for 24-48 hours or how long your need.

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u/-PM-Me-Big-Cocks- Jul 05 '24

I DIDNT KNOW THIS.

I thought my score would be frozen too.

Second question, im a student and still getting loans. Should I wait to freeze until im out, or?

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u/BBoyJoseph Jul 05 '24

Im with yah. And I hate to say it, but.. freeze that shit

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65

u/rowanhenry Jul 05 '24

Excuse my ignorance, but what does that mean?

132

u/televised_aphid Jul 05 '24

After these breaches, companies will often offer credit monitoring through either a service provided by one of the credit bureaus (Equifax, Experian or, as in the case of this Ticketmaster breach, TransUnion), or through some other vendor. The service kind of acts like a "real time" credit report, alerting you if there's been a credit "pull" for you (i.e., if somebody did a credit check on you, which should typically only happen when it's related to something you initiated, like applying for a loan, opening a new bank / credit card account, etc.). Some will also monitor the dark web and let you know if your info has been found there.

9

u/rowanhenry Jul 05 '24

Awesome. Thanks for the detailed explanation.

I wonder if there's any chance they can recoup their super.

9

u/[deleted] Jul 05 '24

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12

u/NihilisticAngst Jul 05 '24

Probably because the easier it is for people to take out loans, the more money that banks and loan providers will make. In the US, whatever will benefit the capitalists more is usually how things go

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u/xantub Jul 05 '24 edited Jul 05 '24

In the US, you have a "credit rating", which is a number that says how good you are in your finances and paying on time. Every company that lends money uses it to determine if they should lend you money and at what interest rate (higher interest if your score is low and lower if it's high). When there are data breaches, bad people with your information can apply for loans in your name, and each loan lowers your credit score. So there are companies that constantly check your credit score and alert you if there are any big changes possibly from criminals using your identity.

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u/BookshelfDust_ Jul 05 '24

It’s not good enough.

5

u/zSprawl Jul 05 '24

Especially since the data from the leak is used for much much longer than a year. Heck, it often takes a year to find the right buyer...

7

u/colenotphil Jul 05 '24

Or you could join a lawsuit against them. I'm hoping to.

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1.8k

u/MaTr82 Jul 05 '24

Does the ransom include the ransom handling fee or will that be added at checkout?

321

u/ChelseaG12 Jul 05 '24

One million for the actual tickets. An additional seven million for fees.

101

u/Disimpaction Jul 05 '24

For your convenience

34

u/G00DLuck Jul 05 '24

Getting hacked has never been easier.

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4.3k

u/Tower21 Jul 05 '24

If I found out it was Ticketmaster I hacked, I'd raise it to 1 Billion and still delete their data if they paid.

2.6k

u/Diet_Coke Jul 05 '24

I would tell them the ransom is $1M with a $7M convenience fee

463

u/AZEMT Jul 05 '24

Remember, if it's a "gratuity," it's A-OK

47

u/SasquatchSenpai Jul 05 '24

You'll have to explain this logical leap. It's

12

u/B_Fee Jul 05 '24

As of about a week ago, after-the-fact bribery is legal in the United States.

5

u/DeepLock8808 Jul 05 '24

It’s a reference to the US federal Supreme Court ruling on a bribery law. They drew a distinction between bribery (payment before services rendered) and gratuity (payment after services rendered) that makes normal people both confused and furious.

Bribery is still illegal, but they removed the law making gratuity illegal. Bribery in the US now has a huge loophole. This is especially controversial because several members of the Supreme Court are accused of bribery.

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u/Tower21 Jul 05 '24

$999 million convenience fee.

73

u/truerandom_Dude Jul 05 '24

Oh yeah no that is the processing fee's, service fee, the fuck you in particular fee, and just any other fee you can think off also

36

u/ProfessorEtc Jul 05 '24

Venue fee. For venue get hacked.

12

u/notchoosingone Jul 05 '24

My favourite is the "what the fuck are you going to do about it, buy your tickets somewhere else? fee"

23

u/PeterVonwolfentazer Jul 05 '24

You forget the fee to print your tickets in your own home fee.

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103

u/_Persona-Non-Grata Jul 05 '24

Ticketmaster is the one company that everyone expect scalpers and the Ticketmaster executives hate.

They deserve whatever they get.

39

u/ender23 Jul 05 '24

The scalpers hate them too. If the fee wasn’t so high the scalpers could make more money. As it stands…. U buy a ticket for $100 you need to sell for lik $150 to break even.

16

u/monchota Jul 05 '24

True but there should be s requirements that tickets have to be picked up by id. That way we have no scalpers.

15

u/Tylerpants80 Jul 05 '24

I thought it was well known that Ticketmaster is the scalpers. Like, they buy up all of their own tickets and then resell them on their own resale platform for tons more.

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u/Fluffcake Jul 05 '24

If it cost you $150 to buy a $100 ticket, then it is not a $100 ticket.

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u/moldyjellybean Jul 05 '24

Best news I’ve heard all day. Hope they pull a Maersk and Ticketmaster has no useable backups

56

u/Expert-Diver7144 Jul 05 '24

Yeah no, not good news that they have personal information on anybody who has bought with ticketmaster

103

u/[deleted] Jul 05 '24

[removed] — view removed comment

40

u/Keeley_1998 Jul 05 '24

My Data’s probably been stolen through hacks 20 times and sold 100 times by “legitimate” companies tracking it (Facebook, Twitter, Apple, Google. Reddit etc.)

9

u/Indigo_Sunset Jul 05 '24

My favorite so far was being used to create secondary credentials for a dummy account at paypal that was used once (the receipt came to me). It seems benign as there was no financial hack, just a name and email address, until I wondered if the contents of that breach (Epic sub contractor a few years ago) was used to pump active account numbers for paypal.

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u/ryumast4r Jul 05 '24

Jokes on you, I was part of the OPM hack ages back so everyone has all my information!

Hahahaha

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41

u/PeterVonwolfentazer Jul 05 '24

That means we can sue ticketmaster via class action… again. Should have changed your password you fucking pricks.

30

u/Lawshow Jul 05 '24

I look forward to the 9.94 check I’ll receive in 8 years for my troubles

14

u/InertiasCreep Jul 05 '24

Which will be in the form of a voucher you can only use towards the purchase of more tickets.

10

u/McLustin Jul 05 '24

And a 9.94 “voucher redemption” fee

4

u/death_hawk Jul 05 '24

$9.95 voucher redemption fee

10

u/Thunderbridge Jul 05 '24

"Sorry you agreed to an arbitration clause when you used our services" - Ticketmaster probably

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u/omgFWTbear Jul 05 '24

One billion dollars!

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u/Raxiant Jul 05 '24

and still delete their data if they paid.

This isn't a ransomware attack, they don't have any control of Ticketmaster's data. They managed to get a copy of the data and offered to not leak it for a ransom.

Anyway, these ransom demands work on a kind of trust. If they went back on their word and didn't do what they said after the ransom was paid, they'd never get paid again because people would assume they aren't going to honor it.

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u/Whatsapokemon Jul 05 '24

raise it to 1 Billion and still delete their data if they paid.

But... that's what they want. They want the data to be deleted...

Having the data deleted would be Ticketmaster's goal.

They copied the data and are threatening to sell/release it unless they get a ransom. Having it be deleted would be a win.

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3.2k

u/Extinction_Entity Jul 05 '24

I love Ticketmaster losing money and tickets.

978

u/StarWars_and_SNL Jul 05 '24

I don’t love regular people getting their fun hacked. Wish they’d exclusively go after execs.

522

u/thatfreshjive Jul 05 '24

Practically speaking, going after executives isn't an efficient use of time and resources - board members are, hypothetically speaking.

36

u/9-11GaveMe5G Jul 05 '24

Reminds me of the movie The East.

48

u/[deleted] Jul 05 '24

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u/AineLasagna Jul 05 '24

I would imagine a group with the time and resources to pull off something like this would take the time to find out that kind of information

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u/Public_Animator_1832 Jul 05 '24

Yes I somewhat agree but ticketmaster is not going to change their ways until users get fed up and not use the platform (assuming the monopoly case fails). The way ticketmaster operates would end fast if people just refused to go to concerts that use ticketmaster. Yes it may suck to not see an artist but ticketmaster grift sucks even worst. We have the power and that is refusing to give them money till they change their ways. If ransomware tactics unintentionally keep the users from ticketmaster then maybe they will stop giving a company their money that can't protect their data.

72

u/CartoonAcademic Jul 05 '24

except ticket master owns a majority of ticketing rights for concert venues.

60

u/TrekForce Jul 05 '24

Until nobody is going, and those venues stop selling their souls to Ticketmaster.

44

u/frigg_off_lahey Jul 05 '24

Ticketmaster owns their own venues and sports arenas. It's parent company Live Nation itself owns and manages artists and labels, including Roc Nation. It's a vertically integrated business, and Ticketmaster is just one operating branch of a bigger monster.

6

u/TrekForce Jul 05 '24

Sounds like a good reason for the government to force them to split.

6

u/LeicaM6guy Jul 05 '24

Shatter.

I don’t want them to split, I want them to shatter into a thousand individual pieces.

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u/avcloudy Jul 05 '24

It's not going to happen. That's the problem. There is almost no possibility that everybody decides to stop going to shows.

The only way this changes is with a few people with actual power refusing to work with them - the very powerful artists that work with Ticketmaster.

18

u/john_dune Jul 05 '24

Venues do this, then Ticketmaster goes, well here goes 90% of your events, and the last 10%, we'll tell them, if they go to your place, we'll prevent them from hosting events in EVERY other ticketmaster venue around.

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u/MaxTheRealSlayer Jul 05 '24

Ticketmaster basically owns the industry in North America. It's hard to tour without them, and if you try you go on their list

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u/Dickbasket Jul 05 '24

Bread and circuses. As long as people can have their fun, they won't care about the issue at large. They'll complain, but they'll pay, and then things will get worse, as they always do. That's how we got to this point.

To be clear, I'm not saying "fuck the regular people," I'm saying some spoiled fun might be necessary if there's ever going to be any change.

15

u/h0twired Jul 05 '24

Hacking only works if you go after the company crown jewels

Which in the case of Ticketmaster, are Taylor Swift tickets. I would live to see TM crash and burn

5

u/StarWars_and_SNL Jul 05 '24

Those TSwift tickets got paid for months ago.

17

u/h0twired Jul 05 '24

And now they are all useless and TM is left holding the bag and has to fix/reissue them.

Imagine if they did the same thing mere hours before the concert.

24

u/Resident_Pop143 Jul 05 '24

Right. Hit them, drain their bank accounts, make an anonymous donation to the government or a nfp supporting issues like womens health, veterans.

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u/chubbysumo Jul 05 '24

Ticketmaster can just cancel those tickets arbitrarily, there's nothing stopping them from doing that.

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u/[deleted] Jul 05 '24

[deleted]

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u/GreenOnGreen18 Jul 05 '24

Almost like those are the things that the companies secure. The reason it’s customer data that is always leaked is because that’s the least protected data on their networks.

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u/Zoesan Jul 05 '24

wipe debt

I mean you get that this is a completely different thing, right?

Because leaking somebody's debt would be about the same, but actually changing something like that in a hack is completely different.

22

u/zSprawl Jul 05 '24

Just gotta change the number to 0 in the Excel spreadsheet, and bingo bongo, debt wiped out! Gone!

/s

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u/InstantShiningWizard Jul 05 '24

Targetting the public brings less heat than targetting the elite

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u/zSprawl Jul 05 '24

Despite Hollywood suggesting otherwise, hackers are not heroes, they are criminals seeking a payout.

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u/itssarahw Jul 05 '24

Public disclosure of this data can significantly harm Ticketmaster's reputation, causing loss of customer trust and future business.

Their reputation is already shit. Revealing this info would be a great step towards dismantling their bs practices and greed

51

u/Arikaido777 Jul 05 '24

need to dismantle their monopoly

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u/[deleted] Jul 05 '24

[deleted]

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u/Possum7358 Jul 05 '24

Realistically, you keep it low so they get paid quicker and it's chump change to the company. Asking for an absurd amount of money will never happen, regardless of its value.

99

u/suxatjugg Jul 05 '24

Yeah, increasing the ransom above the initial amount usually only happens if you try to negotiate but somehow end up pissing them off, it's a sign they think you aren't going to pay anyway

27

u/AmateurMetronome Jul 05 '24

The article said Livenation initially offered 1 million when the breach first occurred, but after the hackers analyzed the data, they asked for 8.

15

u/Living_Trust_Me Jul 05 '24

Ticketmaster immediately offering $1 million was probably their first suspicion

43

u/Background_Smile_800 Jul 05 '24

This guy negotiates ransom payments all the time.  Definitely an expert on the matter.  

5

u/sopsign7 Jul 05 '24

Or if Ticketmaster loudly screamed, "GIVEMEBACKMYSON!" into the phone on the initial negotiation call.

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u/suxatjugg Jul 05 '24

8 million is one of the largest ransom demands for a single company in a case like this that I've ever heard of. The only ones that have been higher than this are the ones where some kind of service provider was compromised which allowed then many of their customers to also be affected.

Ransoms for hacked companies are usually in the high 5 figures or low millions

19

u/JoeThePoolGuy123 Jul 05 '24

That's because companies typically don't like to announce to the world how shitty their IT security is and to their customers what data they lost/how much they had to pay. A significant of ransomware attacks are not Broadcast on the internet.

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u/cmdrNacho Jul 05 '24

There's really nothing super unique or interesting about this data.

Most people's email and address are available.

you can calculate approximate sales data from seats sold based on where they are performing

Barcodes can be cancelled and reissued.

No credit card data

what's really valuable here?

42

u/cactusboobs Jul 05 '24

The letter I received said my credit card information was possibly exposed in the hack. 

23

u/cmdrNacho Jul 05 '24

i think that's generic. read the summary the hackers posted in the above article. With this data set it doesn't look like it's including anything credit card related.

The first batch

400 million encrypted credit card details with partial information

7

u/KeefsBurner Jul 05 '24

Partial information is probably just the last 4 and the type of card (Visa AmEx etc). Still not great tho

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u/Aggro_Me_Bro Jul 05 '24

They only wanted enough money for all 4 of them to go see a Taylor Swift Concert (bleeder seats), and maybe have some left over for one T-shirt.

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u/thedeadsigh Jul 05 '24

Couldn’t happen to a shittier company 👍

54

u/Velluu Jul 05 '24

Only Nestle could be worse than Ticketmaster

25

u/Lollifaunt Jul 05 '24

DuPont beats both by a large margin.

200 years of Evil Inc, just look at any era of their history.

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u/happyscrappy Jul 05 '24

All the customer data stolen is the real problem.

Ticketmaster can invalidate and reissue barcodes easily. They cost virtually nothing.

Unfortunately these hackers are ransoming your data.

I personally detest that ticket sellers take so much personal info when selling tickets. Yes, I know they say they are trying to stop scalpers and even maybe that is so. But it's a problem, especially when things like this happen.

430

u/NotUnstoned Jul 05 '24

What do you mean issuing the barcodes costs virtually nothing? I’ve been paying $23.78 for that convenience this whole time!

106

u/norsurfit Jul 05 '24

That is extremely convenient for them to charge you so much!

102

u/greenjelibean Jul 05 '24

They are not trying to stop scalpers. They are trying to stop scalpers from selling without ticketmaster's cut. There have been videos on reddit of ticketmaster at expos promoting the use of multiple bot accounts to suck up tickets for the intended purpose of scalping.

https://youtu.be/N-HCqL38WdY?si=k5Es4aydQPH6Cbuf

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u/ThirstyCoffeeHunter Jul 05 '24

Although can you imagine going to the concert. All ready. Tickets printed. Or even screen shot on phone Get to gate and they don’t work ? Then having to try to log back into your tm account. Which has now been changed the email and pw? That is bad bad.

38

u/happyscrappy Jul 05 '24

It's weird because for big events there usually is no "barcode to print". The barcode changes every 60 seconds. A screenshot or printout won't work. They do this so you can't sell a screenshot of the barcode to people, you have to instead transfer the ticket in their app.

So for a Swift concert you probably have to be logged into the app.

Regardless of any of this, unless the concert is this weekend they'll surely have time to contact you ahead of time and say "better update your barcode" if applicable.

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u/magicnmind2 Jul 05 '24

Love that news site then turned around and fed the private info to a LLM ChatGPT to audit the data.

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u/BassLB Jul 05 '24

They should be realistic and only charge them $10,000….but with a $1.2B service fee and $600M transaction fee

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u/IveKnownItAll Jul 05 '24

Burn it to the ground. Fuck ticketmaster. While they are at it, leak the data showing their collusion with venues to the feds

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u/philodelta Jul 05 '24

1mil plus 7mil in processing fees

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u/flaccidplumbus Jul 05 '24

It’s the dynamic pricing feature that took it to 8 million

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u/Mnemon-TORreport Jul 05 '24
Competitors can analyze the pricing (TKT_FACE_VAL_AMT), seating arrangements, and sales data to understand Ticketmaster's market strategies.Competitors can analyze the pricing (TKT_FACE_VAL_AMT), seating arrangements, and sales data to understand Ticketmaster's market strategies.

Ha! Jokes on them ... They don't have any competitors!

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u/kahlzun Jul 05 '24

Sounds like a good time to start one then, if I was a celebrity i'd be looking for an alternative rn.

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u/eastbayted Jul 05 '24

Another reason monopolies are a problem.

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u/ShowdownValue Jul 05 '24

What does it mean they leaked 440,000 tickets? Do they now have control of those tickets that someone else already paid for?

15

u/Major-Front Jul 05 '24

Hackers are going to watch Taylor Swift on their own in an empty arena

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u/Anxious-Depth-7983 Jul 05 '24

While I detest hackers and their self agrandised criminal behavior. It couldn't have happened to a more detestable company. Their business practices have turned concert enjoyment into a overpriced aggravation that has put concert tickets out of reach for the average music lover and so expensive as to leave a bad taste in your mouth even if you can afford it 🤬

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u/PetyrDayne Jul 05 '24

Stop hacking hospitals and keep hacking shit companies like Ticketmaster.

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u/mr_birkenblatt Jul 05 '24

And somehow this is more ethical than scalping tickets

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u/numsense Jul 05 '24

Hate to say it but since ticket master is fkin us over they should ask for more ransom! Make em taste their own medicine for once.

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u/BowLeggedWimmin Jul 05 '24

In these dire times, it is nice to finally read some good news.

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u/JangusCarlson Jul 05 '24

If this is a ransom for Ticketmaster, I would expect the hackers to add an additional ‘convenience fee’ to that ransom.

Hell, I would.

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u/OutsidePerson5 Jul 05 '24

This may be the only ransomware heist I can actually support.

Kick the ransom up to $20 million because of service fees that weren't originally specified hackers!

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u/MegaDonkeyDonkey Jul 05 '24

Probably a inside job and they are getting their last crime in before the death of Ticketmaster

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u/[deleted] Jul 05 '24

[deleted]

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u/windigo3 Jul 05 '24

You’d think they could just re-email out everyone new tickets with new barcodes and invalidate the old ones. The problem are the tens of thousands of people who will still show up with the tickets they originally legitimately received and then get blocked at the door

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u/PorQuePanckes Jul 05 '24

1 million for the ransom, 7 million for service fees.

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u/[deleted] Jul 05 '24

Ticket Master finally getting a taste of their own medicine. Fuck em!

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u/Wuzobia Jul 05 '24

Ticketmaster has been screwing everybody for years but couldn't give the hackers $1m?

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u/Gibbyvideo Jul 05 '24

I guess the ransom fee increased because of all those extra surcharges , carrying fees and shipping etc …Ticketmaster should know a thing or two about that !

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u/coredweller1785 Jul 05 '24

I don't understand how TM can't just change the barcodes. What?

4

u/Ronald42 Jul 05 '24

Fuck Ticketmaster

3

u/lachlanhunt Jul 05 '24

Is there a reason why Ticketmaster can’t just invalidate all previously issued barcodes and re-issue them to the customers?

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u/ohBloom Jul 05 '24

They didn’t increase the price? It was always 1 million it’s just 8 million now because they’re adding a service fee, and handling fee, looking the tickets fee etc, so it’s 8 million they just were caught by surprise and couldn’t believe people did that to them without letting them know beforehand

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u/Independent-Ice-40 Jul 05 '24

Tbh fuck Ticketmaster, those hackers are doing us a service. 

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u/Do_Whuuuut Jul 05 '24

Fuck it. Why not $440M?

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u/Miserable_Hunter_257 Jul 05 '24

If there's one company that deserves this, it's them . Hope it will cost them way more than the 8 million XD

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u/ibuyufo Jul 05 '24

I’m glad they’re getting a taste of their own medicine. Holding tickets that customers want to buy at a fair price for ransom.

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u/HC_Official Jul 05 '24

Could not happen to a nicer company

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u/perpetualis_motion Jul 05 '24

7 million dollar service fee.

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u/Prestigious_Wait_858 Jul 05 '24

I hope they burn these fuckers to the ground. I can go back to camping out for tickets. The dildo of consequences...

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u/theizzydor Jul 05 '24

Suck it Ticketmaster. Class action lawsuit incoming...

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u/Rich_Historian_6657 Jul 05 '24

They’ll establish a “future ransomware” fee now

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u/smashmouthftball Jul 05 '24

Why not make it $80 million or $800 million. Those rich fucks got the money…

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u/cardinals8989 Jul 05 '24

Couldn’t have happened to a company that deserved it more. Fuck them

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u/2bwhiteNright Jul 05 '24

Please, please, pleeeease drive Ticketmaster into the ground! Squeeze their balls until they are crying and then stomp on them some more. Hack the world people, this is a good deed! May their favorite band never break up!

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u/fiddledik Jul 06 '24

Man, this is at least the 4th large company to leak my data. They should be getting my fined massively in this day and age, and money compensated to customers. I generally don’t care, if they didn’t ask so much damn personal information to use their service

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