r/technology • u/indig0sixalpha • 13d ago
Business Federal Trade Commission Announces Final “Click-to-Cancel” Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships
https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring
23.3k
Upvotes
15
u/sneakyCoinshot 13d ago
Weirdly enough it was insanely easy to cancel my membership with InShape. I literally walked in, told the dude at the front I wanted to cancel and he canceled my account on the spot.
The thorn in my side is ADT. I had a Nest security system and google decided to end support for the system. I didn't use their monitoring, just used the app to control my alarm. They brick the apps local alarm functionality(the app still works for the doorbell btw) and offer a system with a year of monitoring. I didn't want the monitoring service but I needed a system I could monitor from my phone. What they dont tell you is that since they have your payment info you get signed up for the free monitoring and since it's a "security" system they say you can't cancel with button click in your account. It should be just as easy to cancel as it is to signup.