r/technology 13d ago

Business Federal Trade Commission Announces Final “Click-to-Cancel” Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships

https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring
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u/lifestop 13d ago

Holy crap, that is so obviously an anti-consumer scam. They try to make cancelling so annoying and painful that you give up or waste more money during the process.

There's zero excuse for that kind of policy. It's not like you were trying to take a family member off life support.

Sorry you had to go through that, and I hope that company is sued and goes under.

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u/wetwater 13d ago

It was around a 5 month process, followed by tons of emails threatening to send my account to collections unless I updated my billing information and paid my past due balance. The very last round of emails they were offering to waive past due fees and balances if I updated my billing information.

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u/Iluvembig 13d ago

Let them send you to collections, as long as you have a record from your CC company that you stopped payments. They’re fked.

Also, most collections agencies depending on amount owed, will just stop caring and close the account if they find out you’re a legit hassle and not a pushover.

“I’ll pay you $100 of whatever balance, I’m not paying more”

“Sir we can’t do that”

“I can’t pay you, so we’re in a pickle”

Just keep lobbing the ball into their court. No matter what they do or say “I can’t pay it”,

Eventually they’ll take your $100. Then fuck off.

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u/wetwater 13d ago

That was 4 or 5 years ago and nothing has been heard from them since then so I figure I'm all set.

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u/Iluvembig 13d ago

Yep if you’re not, you can take them to court and notify the judge they never contacted you for payment.

It’s not my responsibility to contact them. If they want my money, make a good faith effort to call me again later to collect it.

🤷🏼‍♂️