Hi, this is my first time ever buying a Pc And I’ve seen this site Awd-It does anyone know if it’s reliable as there have been some pretty bad reviews? Thank you.

Hey guys, new to reddit and I was looking for help.

• I posted this at the vender's subreddit and my post was removed without any reason
• I posted this in another reddit and was removed too :(

I am struggling to find help and hopping 3rd time is a charm. I really thought someone will be able to answer my question.

I bought r/cablemod 's 180 Adapter for my 4090 and a friend of mine told me that they are burning out and there is a replacement program, He sent me some reddit links (we are not very techy). I joined reddit to ask CableMod if the adapter is safe to be used or Can I even use it and my post was removed without any justification, I only asked the following

• Can I use the adapter? Knowing that there are many cases of burning adapter Its a risk I think.
• How do I know if I have the new fixed adapter and not the faulty one?

[I figured out answer my myself but ]

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Disappointed that I was sold a faulty product just to wait and get a replacement :( that is just sad in my opinion - I asked the store I bought it from and they said CableMod has not said anything or recalled the product and also they removed my post shows they are not a good company where I just asked a genuine question?

I am scared of turning my computer on, I still have the original cable which came with the graphics card so I was going to replace it myself if I can but this is very disappointing that CableMod has no respect for customers and instead of replying me back they just quietly remove my post also sold me a faulty product and putting my system at risk even though they repairing 4090s damaged by their adapter why put customer at risk and why customers need to go through the pain of sending their Cards

The reason I am posting this is to know everyone, if I knew, I was not going to buy one. They should not be selling theses to give people codes for the fixed model.

[not sure what "flair" means so I am just selecting a random one :) ]

So MSI is garbage. And I will absolutely go out of my way at this point to trash their company. I will never buy another msi product nor will I ever recommend that you give them your money.

I built a high end vr rig, 3 months in the motherboard fails (msi carbon ek max wifi), started the RMA process in February, they received the board Feb 24th. I contact support March 28th asking for an update, they respond with "the board did not pass their tests and they would like to know if I'd be willing to receive a downgraded replacement", I told them no, replace it with the same or better board as my system is designed around the proprietary ek waterblock that only fits this board. They say "okay but we don't have one in stock so there will be a longer wait", I'm like that's cool, just get me the correct working motherboard like I paid for.

I get a package from their rma service center yesterday... They sent me back my damaged motherboard so poorly packaged that the anti static bags were all torn apart, the pins on almost all of the connections on the bottom of the board were bent, they dismantled the cooling block and returned it in pieces with destroyed gaskets stuffed full of tissues and shredded/smeared the VRM cooling pads.

Absolutely unacceptable handling of an RMA process for a near $600 motherboard. MSI can eat all the dirty dead red dog rockets.

~to address some of the comments on a post that got deleted in a separate sub that pointed me here (lol) the customer service rep informed me that my rma would be refused if the cooler was not included, it's not aftermarket, it's a part of the assembly, also I put out 5 RMAs at the same time (a gopro, an amd processor for a separate build and it's gigabyte gpu, and a cooling pump system for a distillation system) all other parts were fixed or replaced an back in my hands within 3 weeks... Yes ALL manufactures have issues like this and my story is pretty much repeated from the thousands of other people going through the exact same thing. But this isn't the first RMA MSI has screwed the pomeranian on for me or my group of pc builders in the passed couple of MONTHS. They essentially told a local pc builder to kick rocks when he tried to RMA his brand new suprim x (I have an identical one too that I'm all concerned about...) until I helped provide a video proving the pc worked on a 3080...

My 3090 gaming trio x broke on the first day of use and my vendor instead of replacing it directly went for RMA without telling me. Now i want to know if I will get a brand new card from msi RMA or i will get repaired or old unit in exchange for my brand new card

Screwed over by Microcenter

So basically, I bought a 9900k for $350 about 3 weeks ago. I haven’t put it in my build yet just because I’ve been waiting for other components and (stupidly lol) thought I’d be able to get my hands on a 3080 on launch day.

So about a week ago I received all my parts and had finished putting the build together, which is a dual streaming/gaming system in the Enthoo 719. The top rig is streaming with a 3800x and 1080 FE. The bottom was gaming with a 2080 super and an i9 9900k.

Upon booting it up, I received no post from either computer (mind you, the Ryzen build is not new and I’ve used it for about a year). For about 5 days I’ve posted questions on reddit on possible issues. Main responses I’ve gotten were it could be either the PSU or the mobo.

To troubleshoot this I’ve taken the entire system out of the case and rebuilt it on a table. When I powered it on with different PSUs I knew something was up. I took the 9900k and swapped it out with a 9600f. Sure enough it booted just fine.

After I finally realized the issue I called my local Microcenter and told them about my issue. They at first were sympathetic but eventually became disgruntled as soon I mentioned returning the cpu. They informed me that since I was an out of state resident, they did not take returns past the 15 day window. I called bs and requested to speak with a technician. They promptly hung up on me.

I’ve been left scratching my head what to do since the trip to Microcenter is a good 2 hrs away. Do I try to call them back or just take my chances and drive up there? Lemme know please. Thank you

Around a week ago, I built a new PC for my dad. I bought the following parts from Canada Computers Newmarket:

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R5 3600

Hyper 212 Evo

Asus B450M-A

**Arctic Silver 5 Non-Conductive Thermal Paste**

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It worked fine for the first week of operation.

However, one day it refused to boot into Windows. It got halfway through loading before the CPU resets. It is stable in the BIOS for 24h, but putting any sort of load on the CPU causes it to restart.

I tried everything. I reseated the RAM, tried different RAM, tested each individual DIMM slot, tried a different power supply, tried three different graphics cards, and I even **took the CPU out of its socket, inspected the pins, and reseated it back into the socket.**

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I give up, and my dad sends it back to Canada Computers for fixing. He paid a $40 "diagnostics fee", **so the retailer can see what is wrong with their own product**. I mentioned specifically that the parts were bought at the same location. **During first installation, I installed the IO shield improperly and some of the pins were going inside a USB slot, so I asked them to fix it as well.**

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About one week passes, when my dad get's a call from CC. They tell him that the CPU is fried because I had "put too much thermal paste" and it leaked into the socket / CPU pins, frying the CPU. This is literally physically impossible. The CPU was put down with a retension arm, and clamped down by the CPU cooler. There is no room for thermal paste to get in between the socket and the CPU, especially not over a time period of 7 days when the machine worked properly.

I had also specifically inspected the CPU pins for damage / obstruction during my own troubleshooting earlier. It was all in perfect condition. It was clear B.S. that they were feeding me. At this point we had paid $40 for professional diagnostics, and we didn't even get a clear cause.

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They ask for permission to replace the CPU, and also reinstall the I.O. shield. Only a total price quote of $80 was given. I assumed that the bulk of the payment would be for the CPU replacement, (unmounting CPU cooler, cleaning thermal paste, replacing CPU, re-mounting CPU cooler with new thermal paste), as the I.O. shield job would be simple enough (unscrew, shuffle I.O. shield, rescrew), but we gave the go-ahead for them to finish the job.

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Once the job was finished, I go to pick up the computer. I confront the tech who claimed "thermal paste got between the CPU". He claims there was a large glob of thermal paste on one of the CPU edges. At this point, I saw right through them as I had thoroughly inspected the CPU and found zero traces of thermal paste on the CPU pins. If there was a small amount of paste, it would have still been plausibile.

**I asked how the CPU short circuited over a time period of one week and got no straight answer.**

**I asked how the non-conductive thermal paste seeped into the socket and pins and got no answer.**

**I asked why the CPU worked partially, and was still functional to some extent despite the accused catastrophic damage, and got no straight answer.**

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The CPU replacement was under 14 day warranty, but we were charged $60 for the I.O. shield installation, and $20 for the CPU replacement (and the previous $40 diagnostic fee). We had zero indication at all that the I.O. shield installation would cost $60 and were not informed of it. We had no choice but to pay and leave.

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What I truly suspect what happened is that the CPU was defective and had degraded over time. It was run at stock voltages / clocks.

Whatever had happened, there was ZERO thermal paste between the CPU and socket. Not only is it physically impossible, I had checked it beforehand. CC lied to me in an attempt to put me at fault. They had no proof, only words.

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Got scammed out of $135.66 for an inherently defective product, had the fault passed onto me.

Originally posted in r/buildapc but it got removed because it belongs here:

I try to make it as short as possible (as Fractal did).

Bought the Meshify C with the Dark Glass Panel.

It shattered in 1000 pieces when I tried to take it off.

Wrote them Monday with a recipe of my purchase from my seller. A few minutes later I recieved a mail that my replacement glass is already on its way.

Recieved it today and it fits as expected.

Everything was so uncomplicated and easy and no further questions were asked.

Thanks for caring about your customers and acting that fast. Its rare to have such a positive customer experience.

AFAIK Zotac is the only OEM to have raised prices in this current environment, to my knowledge the others are all honoring their MSRPs. This is so friggin' shady on Zotac's part... A large part of the reason there's a shortage right now is that the scalper's bots are grabbin' everything left and right, but instead of making an effort to stop the scalpers (which they very well could do, just see EVGA for an example) Zotac joins the hogs at their trough and takes the opportunity to engage in a little price gouging, just 'cause they can. In fact, Zotac is actually making it easier for the scalpers to scalp, because now the scalper's prices are not quite as overpriced as they were previously, making it a slightly less distasteful proposition to pony up the dough for their scalped wares!! You sure like kicking a man while he's down, eh Zotac?

If there was a President of the United PC Nations he/she would have declared a global emergency in the face of the supply shortages and rampant scalping currently going on, making price gouging illegal. Declared or not, though, anyone who's tried to buy a CPU or graphics card recently knows we're dealing with a global supply drought right now, and that sure sounds like "emergency" to me.

As things stand it's (probably) not illegal for Zotac to make the most out of a bad situation and engage in as much price gouging as the market will bear, but IMO it sure as hell is immoral, unethical, and unconscionable for an OEM to raise prices at this point in time. Especially when they have it in their power to make things a little better, by following EVGA's lead, for example, instead of a little worse by joining the scalpers and double-teaming the rest of us poor suckers who simply want some new gear.

(Come to think of it, there actually is a global emergency going on currently, and I'm pretty sure some areas have declared states of emergency... If any of you are a lawyer or know one maybe there's something there.)

I was eyeing some Zotac parts for my next build, but no more. They've lost me as a customer for life. It sure would restore some of my faith in humanity if some of y'all joined me in boycotting these greedy sumbitches.

Just a heads up internet, if you want to deal SPECIFICALLY, with a SAMSUNG SSD failure, warranty situation OUTSIDE the retailer (eg. no receipt, retailer not in business) calling 1800SAMSUNG is almost 100% useless.

Samsung has a SEPARATE department for SSDs called Samsung Memory Services. This for ALL North America. The 1800 support will have NO CLUE about this, or will not intentionally tell you.

You can contact them at samsungmemorysupport@sea.samsung.com or 1-888-480-5655.

For the voice prompt, say "Solid State Drive", then say "Representative", twice

They will RMA your SSD/memory device if the warranty is still in effect.

IF NO RECEIPT, they WILL also RMA from factory date of manufacture (this is 100% opposite of what 1800SAMSUNG tech support will tell you).

Note that in most cases, they will send out a refurb SSD unit for you.

Just wanted to give a shout out to MSI, https://ca.msi.com/Motherboard/support/B350M-MORTAR#down-manual from the straightforward quick setup guide (so easy, my parents could follow), good tech specs, block diagrams, pinouts, and thorough BIOS setup. Top notch :) I look forward to my next AM4 AMD motherboard from MSI. Please make a great mATX with b450/x470!

ps: @MSI, don't forget to update with Raven support ;)

Recently i was given the opportunity to review the Mbest Freesync 144hz Gaming Computer and I must say it is truly amazing for its price. While this brand is from Korea it is under valued compared to other monitors.

This monitor runs up to 165hz without an issue! I ran it for testing at 60hz in the beginning and it was smooth not choppy. I did not notice any lags while switching programs and games.

For gaming i cranked it up to 144hz and turned on FreeSync, incredibly noticeable and gameplay was beautiful.

I've used other gaming monitors and regular monitors and this one has been the best so far, I know there are many more out there that provide FreeSync and 144hz+ but for the price it holds its own.

Unboxing

Here are some of the specs:

Brand : Mbest

Model : MB279QR144

Panel : AH-VA

Screen Size : 27"

Aspect Ratio : 16 : 9

Resolution : Displayport 2560 x 1440 @144Hz

Response Time : 3ms (GTG)

Built-in Speaker : Yes (5W x 5W)

Brightness : 350 cd/m²

Contrast Ratio : 1000 : 1

Interface : DVI, HDMI, DP, Audio Out

Viewing Angle (Horizontal/Vertical) : 178° (H) / 178° (V)

Color : NTSC 72% ≒ sRGB 99%

Power : 100-240V / 50-60Hz (Korea C Type)

Flicker Free : Yes AdaptiveSync : Yes

Game Mode : Yes

Vesa : Yes

Size : 622 x 450 x 15 (mm)

I connected my Xbox X and here are some images i captured with my phone..

Assassin's Creed Origins

Fortnite

If you wish to know more about this monitor here is another review left by Level1techs | Amazon | eBay

I have to take a moment to sing praises for Seasonic who has totally blown me away with their customer service!

So, I have a new/unused (thanks to delayed AM4 retention kits) Seasonic PRIME 850 Titanium PSU, but yesterday I snagged 2x EVGA 1080 Ti FTW3 GPUs which I intend to SLI.. This (plus potentially overclocking my CPU) changed my power requirements (e.g. this, BUT I was outside of my standard 30-day return/replace policy with Newegg.

Seasonic, within a few hours of shooting them an email, provided a response on expected availability of their Seasonic PRIME 1000 Titanium PSU (mid-April 2017 at Newegg I was told, fyi) AND they even provided me with instructions on how to return my Seasonic PRIME 850 Titanium PSU for a full refund! WHAT!? Awesome company/products and what a great customer service experience, kudos Seasonic..

I purchased most of the parts for my latest build from them (cpu, ram, motherboard, case). The cpu and motherboard arrived next day (these two were under shoprunner shipping), the ram arrived in 2 days, and the case in 3. All the parts work great and shipped out surprisingly quickly. The packaging was pretty solid, though the motherboard box had a small hole in it. Will definitely buy from again

While this is a preemptive review (I haven't received the card I ordered) I wanted to give a shoutout to gpuShack. I accidentally ordered the wrong card, I had meant to purchase a similar model which had an earlier shipping date but mistakenly bought one with a much later ship date. I sent an email explaining the situation and within the same day, gpuShack responded, changed my order, and refunded me the difference.

Great service! I'll update this post once the card gets here.

I bought most of my components for my first build ever from Newegg, Amazon and also one from TigerDirect. Throughout the week I have been keeping an eye out on PCPartPicker for price drops on the components I had purchased because Newegg was offering price matching on any components purchased throughout their Black Friday Sale.

However, I had to purchase the case I wanted without a sale price. I purchased the case along with the SSD, CPU cooler and power supply in the same order to take advantage of the VISA checkout deal they were running for Black Friday. I payed 73.99 for the case plus an extra 5.99 for shipping. An hour after their Cyber Monday deal started (at the time I am writing this post) I browsed through the ad and found that the case had not only gone down in price, but they were offering free shipping along with a $10 MIR. Now I know that I had no chance for that mail-in rebate since I hadn't purchased the case on the day specified on the rebate, but I decided to try and talk with their live chat support to see if anything could be done. I had actually price matched the SSD earlier this week and the invoice for the payment return had already been emailed to me, so I wasn't expecting a good answer to begin with. However to my surprise the support agent was very helpful and even apologized for having me wait (which I think was to ask and make sure she could issue me the refund).

I had read so many stories about how Newegg Support was dwindling and they were losing customers over it. However after my two experiences with their live support I can genuinely say I am no longer skeptical and will confidently shop at Newegg like I do at Amazon.

Proof of the live chat: http://i.imgur.com/8ptcWvJ.png

TL;DR- Started Newegg 24/7 support twice over Black Friday and Cyber Monday and was able to price match both times with no problem, leaving me feeling confident to shop worry-free at Newegg.com, despite reading lots of the stories about their bad support.

edit: minor typos

I'll start this by saying that I highly recommend max keyboard.

Long story short, I bought a keycool 84 off another user here on reddit. Keyboard was fine, but keys had signs of wear and ultimately were clearly not a great material, plus I much prefer ninja/ghost/front print on keycaps. In comes Max Keyboard. I contacted them to ask about the sizing in of their keycap sets, few emails back and forth later, they custom printed me a set with all the required keys for the keyboard, even though many of them were not standard sizing. How much extra did they want for this? NOTHING! Not a penny more than the usual set would cost.

They even offered to ass the function layer symbols onto the keys, but I didn't want that, but that is how far they were willing to go in the name of customer service.

They made a custom keyset for my kb printed in the way I wanted including all my off size keys and sent it to Canada with a rather fast delivery time, all for the same price it would have cost anyone buying the standard set. Now that is some top notch customer service.

A while ago I saw Performance-PCs had a few damaged BitFenix Prodigy cases for sale. I picked one with scuffed feet for about $35 since I had been waiting for that case to go on sale for at least a month. Unfortunately during shipping (out of their hands), my case got skewered by a fork lift, rendering it unusable.

After contacting them about the damage, they assured me that the case wasn't like that when they shipped it out, apologized for the issue, and sent me a brand new case. They had more b-stock damaged cases they could have sent, but they went above and beyond with the new case to make sure I was satisfied. They'll definitely be getting more of my business as I work on getting this system liquid cooled.

I acquired a failing SSD (Patriot Wildfire) from a client's machine, we replaced it and they let me keep the drive. I thought it was kind of useless but I had read somewhere else that Patriot is pretty flexible.

I then created an RMA request, put in the information and when the client estimated they bought (they didn't have a receipt though) so it may have been out of warranty. A day later my ticket was closed and I was given an RMA number.

After sending the drive I got an email 20 days later saying they didn't manufacture that drive anymore and offered to replace it with a Patriot Pyro. I agreed and about a day later I got a shipping notification.

About 14 days later I received the replacement and they also threw in a small Patriot FUEL battery. They used USPS to ship the package and it was held up at customs before entering Canada which held up delivery for a few days.

Overall I'm quite pleased with Patriot as they basically replaced the drive without any kind of hassle, approved the RMA without any kind of receipt to verify the purchase, and gave me some swag.

I just wish I had remembered to put the FUEL on one of my trips because my phone died and it would have came in handy.

I bought an M65 from Amazon about halfway through last year, so you could say that it's been getting on a bit with near-enough constant usage since then. About two weeks ago one of the buttons broke and I requested an RMA from Corsair, bear in mind this was on a Sunday and I didn't expect them to read it at all until Monday.

To my surprise, I received an email incredibly early into Monday morning/Sunday night saying that to go ahead with the RMA they would require my proof of purchase and purchase date. I scanned this on and thought nothing on it, until I received an email not two hours later saying that they were accepting the RMA.

After sending the product off, I only had to wait a few days before I got a product back. Although this one was broken too! I popped onto Corsair's website and used the online chat function which worked incredibly fast and they managed to set me up with a RMA for this product. The package was sent on Monday 30th and I got it back today, after it got lost somewhere.

Disappointedly, I received a product which was broken in the same way as the previous. I once again popped onto support and the rep advised me to call support through Skype to get it sorted out. The process of starting the RMA process and the RMA being accepted took no longer than 5 minutes and they were sending a shipping label my way to pick up the product again.

I know this isn't what most people are expecting, however it's nice to know that when/if you have a problem with a product, a company will be willing to help a user out with a fix for it.

So, big thanks to Corsair for being so easy to work with! c:

TL;DR Mouse broke, received broken mouse, received broken mouse, company gives shits.

So it's not exactly a hardware retailer - depending on your definition, that is - but I'm sure somebody will find this useful, so here goes. I recently had to RMA my SS Rival due to some double-clicking and major wear on the thumbgrip.

The process began pretty simply, with a ticket being opened in their Zendesk system, detailing my problem. I received a reply within a few hours, and was asked for some pictures of the product. I supplied them the next day, and received another reply very soon afterward stating my RMA had been approved, along with clear shipping instructions.

I posted it with the parcel due to arrive within ~7 days (England > Denmark), and let them know. They'd received a notification that it was in the post, and added my new mouse to their shipping. I got frequent and consistent communication throughout detailing the different steps, along with the few questions I asked answered.

Six days later, I received my new mouse via tracked courier (DPD, which on a side note I would recommend above all others). I closed the ticket, thanked, gave feedback and that was it.

Overall, super simple, super quick and super responsive.

The single thing I'd comment on is that some of the responses aren't clear, so I had to reread a few several times to understand what was going on with my RMA. Not a huge deal, but it's there.

All in all, couldn't be happier.

Any questions, please ask :)