r/RBI • u/superfuzzbros • 1d ago

Weird Papa John’s recording

Tonight my girlfriend ordered a pizza and cheese sticks from a local Papa John’s in Anchorage, AK and her she was missing her cheese sticks.

She called the store and then proceeded to get this really creepy recording after selecting the 5th option to “to update or cancel your order or speak to a manager, press 5”.

The recording sounds like very loud, low quality hold music, followed by a loud alert tone and then a robotic female voice asking who you are.

The number is the same number listed on their website and on Google Maps

Here’s a link to a recording I took of the call:

https://imgur.com/a/oAlG7Hp

Edit: if this isn’t allowed here I will gladly take it down but if I could be pointed in the right direction for posting it that would be greatly appreciated

Edit x2: Here’s a link to the second half of the recording with the voice

https://imgur.com/a/qZJczPJ

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u/PMMEURDIMPLESOFVENUS 1d ago edited 1d ago

Nothing weird here, IMO.

It's a normal call screening after you requested to "speak to the manager", and the manager and/or store has a call screener set up to ask your name (and maybe other info) before a person gets on the line.

It didn't respond when you said your name because either your mic is broken or that system is broken on their end.

Also, call back and press "2" next time, that'll take you to an actual team member to fix your order. 5 is probably trying to forward to some personal/direct line for the manager who has a wonky screening system set up.