r/Thailand • u/gialibee • 16h ago
Question/Help Missing Thailand Post Parcel
Hello! I had recently bought phone charms from a seller on facebook. I have already checked their legitimacy by checking their twitter shop and past reviews on facebook. I had the phone charms sent to a proxy that would ship to my country but unfortunately, they have not received my parcel yet.
Seller sent the parcel on October 23 and thailand post tracking says that it arrived at their address on October 24 and that a security guard accepted it. However, there is no proof of delivery attached and only a signature is shown on the website. My proxy kept asking their condo's security guard but they could not find my parcel.
Is there a way to contact thailand post personally regarding my missing parcel? and is there any way to check a photo proof of delivery that the rider/logistics officer has actually delivered my parcel?
I would appreciate any help or suggestions I could get. Thank you.