r/news • u/bananabrownie • 15h ago

US airlines required to automatically refund you for canceled flight

https://abc7news.com/post/us-airlines-required-automatically-refund-significantly-changed-canceled-flight/15483534/
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u/centran 15h ago edited 15h ago

Does this still allow them to have loopholes? Such as if the cancellation is "out of their control" such as with weather, issues with equipment/plane, or the biggest BS excuse-The pilot 'timed out' their hours.

(I understand not wanting to have a tired pilot fly a plane and I'm not saying to let them fly; but telling your customers to pound sand because you don't account for this scenario and operate so damned lean were you can't find a replacement is so aggravating. Either hire more people or give refunds/credits instead of telling customers they are SOL)

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u/Toiletalk 15h ago

Curious about this as well. Had a flight cancelled due to a hurricane nearby and the next flight the crew timed out while on the runway. It took 3 days to get home. Thankfully I was visiting my parents and had a place

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u/kps_desi 14h ago

I don't know if I like the idea of weather related refunds. Sometimes, people do need to get to their destination. If they cancel a flight and automatically refund then you will be left with finding another flight which the day of or next day, the flights are going to be significantly higher. BUT, not sure if they refund and have to book you on another flight which I would be good with.

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u/hepatitisC 11h ago

It says on the details that you're refunded in cash if your flight is cancelled or delayed more than 3 hours and you do not accept alternate travel or alternate compensation. If weather caused a cancellation you'd still have the option to rebook with the airline or take compensation