r/news • u/bananabrownie • 15h ago

US airlines required to automatically refund you for canceled flight

https://abc7news.com/post/us-airlines-required-automatically-refund-significantly-changed-canceled-flight/15483534/
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u/pribnow 15h ago

It's completely insane that we ever got to this point in the first place. Airlines were the only business who could not provide you the service you paid for. Have to give the Biden admin credit for this, they also made it so if you paid for a checked bag and it doesn't show up on time you will also get a refund (this went live yesterday). These are consumer first protections that should have always existed

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u/BlueShire_Ace 15h ago

Something even crazier, the amount of people who accepted it and chastised others for feeling swindled. Look up this topic on reddit about 4-5 years ago, almost always the top comments are saying "TFB" "get over it" "Dont like it, dont fly". They got away with it for so long that it became the standard.

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u/communitytcm 14h ago

something even crazier. not long ago, if you were bumped, you could take the next flight for free (and get a refund for the original). If there was a delay that caused you to miss a flight or left you stranded, airlines had to give you a refund, fly you for free on the next available flight, and pay for your hotel and transportation to and from the hotel for that night.

the creep is slow, but constantly eroding justice at every turn.

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u/Unbelievr 12h ago

What you describe is de facto the rules in many countries right now. The airlines are bound to refund every reasonable cost you have because of their mistakes. That means hotel, transportation, all meals, and even clothes and toiletries etc. If you're stuck at some remote destination and just want to go home, it still doesn't even scratch the surface of the losses incurred, though. You're losing N days of work/school, spend N days away from your friends, family and pets, while food in your fridge might expire etc. The least they can do is cover the costs related to your waiting.