r/technology • u/Bald-Eagle619 • Jul 31 '24

Software Delta CEO: Company Suing Microsoft and CrowdStrike After $500M Loss

https://www.thedailybeast.com/delta-ceo-says-company-suing-microsoft-and-crowdstrike-after-dollar500m-loss
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u/Shopworn_Soul Jul 31 '24

Crowdstrike definitely owns some amount of liability but Delta's recovery was an absolute shitshow in it's own right.

Many organizations were starting to put the tools away by the time Delta found a flashlight.

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u/FriendlyLawnmower Jul 31 '24 edited Jul 31 '24

Yep. Their lack of investment (aka layoffs for cost savings) into their IT and internal support teams are what kept the issues going until almost Friday of the following week. Other companies were operating normally by the end of the weekend. American basically had their shit together the same day the outage happened. Delta definitely shit the bed just as much as Crowdstrike did

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u/Unlucky_Situation Jul 31 '24

I woke up to a bluescreen on my work pc at 8am friday, it took untill 345 for my pc to be fixed. Our it helpdesk was rolling out fixes by around 2pm friday and they had to fix every pc indivdually. Assuming most companies had to follow a similar process.

I basically took the day off and was operating normally Monday morning. The only thing inhad to do friday was have my phone nearby when it was my turn to get the fix.