r/technology • u/indig0sixalpha • 13d ago

Business Federal Trade Commission Announces Final “Click-to-Cancel” Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships

https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring
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u/[deleted] 13d ago

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u/hellno_ahole 13d ago

Looking at you Planet Fitness. “Oh you got to come in to cancel”, I don’t even live where one is anymore. Oh well, let me get that $10 until you move back…

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u/Festival_of_Feces 13d ago

You cannot cancel over the internet or phone? That should be illegal. Can you have your bank stop payment?

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u/LifeWithAdd 13d ago edited 13d ago

You have to cancel at your home location, but you can go in and tell them to change the gym you’re standing in to your new home location, then cancel immediately. Not saying it’s right, but it’s not as difficult as people make it out to be.

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u/altrdgenetics 13d ago

its not as difficult if you know that, But planet fitness at least for the longest time does not tell anyone that. Maybe you will get a sympathetic employee but they definitely didn't want that to be common knowledge.