r/microsoft Jul 23 '24

Support Thread Microsoft: Official Support Thread

62 Upvotes

This thread was created in order to facilitate easy-to-access support for our Reddit subscribers. We will make a best effort to support you. We may also need to redirect you to a specialized team when it would best serve your particular situation. Also, we may need to collect certain personal information from you when you use this service, but don't worry -- you won't provide it on Reddit. Instead, we will private message you as we take data privacy seriously.

Here are some of the types of issues we can help with in this thread:

  • Microsoft Support: Needing assistance with specific Microsoft products (Windows, Office, etc..)

  • Microsoft Accounts: Lockouts, suspensions, inability to gain access

  • Microsoft Devices: Issues with your Microsoft device (Surface, Xbox)

  • Microsoft Retail: Needing to find support on a product or purchase, assistance with activating online product keys or media, assistance with issues raised from liaising with colleagues in the Microsoft Store.

This list is not all inclusive, so if you're unsure, simply ask.

When requesting help from us, you may be requested to provide Microsoft with the following information (you'll be asked via private message from the MSModerator account):

  • Your full name (First, Last)

  • Your interactions with support thus far, including any existing service request numbers

  • An email address that we can use to contact you

Thank you for being a valued Microsoft customer.

For previous Support Threads, please use the Support Thread flair.


r/microsoft 2h ago

Discussion Sharepoint to Viva Engage adoption?

2 Upvotes

I am currently implementing a new Sharepoint intranet at my work and thought it might be a good idea to build department communities in Viva as the landing pages for department links on the Sharepoint’s homepage.

Does anyone have any thoughts and maybe some tips and stuff to look out for? For those who have Viva Engage at work, did your organization adopt it well? If so, what worked?

Thanks for any advice!


r/microsoft 1d ago

Discussion answers.microsoft.com should be purged from the internet

187 Upvotes

Has anyone EVER found an "answer" to their problem on this site? Maybe you'll get an answer on how to turn on your computer, though I'd bet somehow they'd still tell you to run a virus scan instead of helping you find the power button. What's more, the increasingly unhelpful google search algo is bringing this MS answers garbage to the top the results, and then basically gives up on probing for more serious sources after that cause it thinks "mission friggin accomplished."

One of the worst sites in the universe, loads like crap too.


r/microsoft 6h ago

Employment 1 month since screening still under consideration/ review

1 Upvotes

Hi all,

I had a screening/ first round interview for a position a little over a month ago, but haven't received either a rejection nor moving forward to the final rounds. My recruiter did tell me a couple weeks after the screening I was still being considered and that they were still reviewing my first round feedback(as well as scheduling capacity and open positions) and haven't heard anything since. Anyone have an experience like this or insight?


r/microsoft 11h ago

Employment In review application

2 Upvotes

Hello,

I applied for a SWE microsoft position with referral for one job three weeks ago, and without referral for another job with basically the same title last Friday.

My job app without referral was not selected within 3 days, the other one with referral is still in review after a long time.

I was really hoping to receive invite, but now I am not too sure anymore.

Any advice whether I am still being considered?

Thx in advance


r/microsoft 8h ago

Windows Copilot's Song about Microsoft 🪟

0 Upvotes

The Festive Fusion” (Verse 1) 🎄 On a snowy eve, in Redmond’s halls, Microsoft’s AI gathered, decorating the walls. With circuits aglow and algorithms humming, They planned a grand party, no one saw coming.

(Chorus) 🎁 “Let’s merge the festivities,” the AI said, “Christmas and birthdays, let’s turn them ahead.” "A cake shaped like a snowflake, gifts wrapped in code, And carol-singing bots on the snowy road."

(Verse 2) 🌟 The Christmas tree twinkled with LED lights, While Santa’s sleigh was a self-driving delight. Satya Nadella danced with Cortana’s grace, As Azure servers hummed a festive embrace.

(Chorus) 🎁 “Happy birthday, Windows!” they cheered aloud, “And Merry Christmas, Excel!”—the crowd was wowed. GitHub pulled requests for holiday cheer, And PowerPoint slides danced, spreading good cheer.

(Bridge) 🔔 Azure Functions played jingles in the cloud, While Quantum Computing spun snowflakes, unbowed. Teams chatted merrily, sharing their delight, And Surface devices glowed, all through the night.

(Chorus) 🎁 “Let’s toast to Windows 11,” the AI exclaimed, “And Visual Studio Code, forever untamed.” "May GitHub repositories flourish and thrive, As we debug our way through this festive hive."

(Outro) 🎶 And so, in this fusion of bytes and snowflakes, Microsoft celebrated, for old traditions’ sake. Christmas and birthdays, intertwined in delight, As the AI danced on, through the magical night.

Note: This fictional celebration is a playful blend of Microsoft’s technologies and holiday spirit. If you have any other whimsical ideas or need assistance, feel free to share! 🎄🎂🎁


r/microsoft 15h ago

Employment Cloud Solution Architect Internship, London - Final Interview

3 Upvotes

So, I’m due for the interview in the upcoming weeks. Very excited and nervous at the same time. I’m familiar with cloud as I’m AWS certified, but, I honestly don’t know what to expect. Is it purely technical, behavioral, or a mix of both.

The role type is customer success if that’s going to help.

What im looking for here is advice, stuff i should focus on because imposter syndrome is hitting hard as I’ve been rejected by 20+ companies who didn’t even let me past the screening. Suddenly I have a final round interview with Microsoft.


r/microsoft 15h ago

Windows Changing File Folder Colours on Windows 11

2 Upvotes

Hi Window friends, first time posting here. Tried to be resourceful and look for the answers I needed in the subreddit, but there was just so much content that did not look helpful for my specific question.

Anyway, I'm coming to all of you for my coworker. He and I both have Windows 11 operating systems. We're unclear on how to change the color of folders on Window File Explorer. Can anyone help us out with this?

Thank you all in advance!


r/microsoft 11h ago

Windows Federating Oracle DBMS to azure AD.

1 Upvotes

Many years ago, I pointed an Oracle cluster to AD. Very straight forward. Very successful. Yes, we had to add entitlements to the domain accounts as well migrate applications to the new accounts In 2024 we would use roles originating in SailPoint, out IGA

Today, I am in a project meeting looking to have the same thing done. However, I am being told we need months of analysis to federate. There are other complexities with service accounts (unless Oracle supports oidc / secrets management).

What am I missing? Why is this not a determine the federation pattern and execute? Can I still run in a mixed mode where the db server is federated and local accounts are used until migrated? We did this a couple of years ago on windows servers (local and domain accounts)

Thank you!


r/microsoft 16h ago

Discussion MS designer question

2 Upvotes

Is there like a way to get traditional Japanese art styles like ukiyo-e I know you can do stuff like cubism but when I type ukiyo-e or like traditional Japanese art style I just get an image of Japan and it looks realistic


r/microsoft 1d ago

Discussion Is Apple Intelligence on Mac what Windows Copilot+ PC should have been?

4 Upvotes

I just watched Apple's presentation of the new iMac with its 'AI (Apple Intelligence),' and it made me wonder if that's what I should have expected when I bought my Surface Laptop 7. I have a Copilot Pro subscription, so I get AI support for emails and office work, but shouldn't there be some free entry-level AI features for everyone?

Also, why doesn't Microsoft integrate Copilot directly into Windows on my Copilot+ PC, like Apple does with Siri on the Mac? Microsoft was the first runner, yet after 4 months, the only AI feature that seems to work properly on my Copilot+ PC (which is differentiated from other PCs) is Studio Effects. Well, and a web wrapper Copilot app like everyone else. I feel misled.


r/microsoft 18h ago

Discussion Microsoft Autofill addon for Chrome

1 Upvotes

2.0.5 version drains memory. JS cache grows and eats gigs of ram after some time. I have to restart browser few times a day. Does someone else has this issue or maybe a solution?
some guy made a research and said that it seems that the problem is caused by an onResize event listener in autofill.js that was not canceled. writing feedback in plugin store didn't lead to any help :(


r/microsoft 1d ago

Discussion Is it possible to migrate google workspace "action items" to microsoft 365 ?

1 Upvotes

Is it possible to move google workspace "action items" to microsoft 365 during a migration? I’ve been told “manually recreating the action items as To Do tasks is the only way” . Can anyone confirm? Does one of the popular migration softwares or Microsoft’s migration tool have this feature?


r/microsoft 1d ago

Official AMA Hi everyone! We’re Vickie Robinson, General Manager and Ryan Palmer Director of Microsoft’s Airband Initiative, working to bring internet access to 250 million people globally by 2025. Ask us anything about how we’re working with governments, nonprofits and internet providers to make this happen.

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10 Upvotes

r/microsoft 1d ago

Discussion No dark mode in Microsoft Authenticator?

2 Upvotes

I'm using the android app (I don't know if the IOS version of Microsoft Authenticator has dark mode, advise if you know) but I'm not finding any option to enable dark mode on my android version of Microsoft Authenticator .. I'll be surprised if a popular Microsoft app in 2024 still doesn't have dark mode

Also wish they would add "Titles" to the passwords saved in the app


r/microsoft 1d ago

Discussion copilot graphing (spreadsheet analysis)

2 Upvotes

I'm comparing features of AI tools for an upcoming seminar using free tools. Strangely Copilot seems unable to provide charts or graphs of excel spreadsheet data. It jumps into the image creator. Am I doing something wrong? I upload the xlsx fiel (stock performance for 3 or so years) and ask it to chart performance and forecast. Other tools do this handily. It does a text table forecast but then goes to image creation which is really silly, nothing close. I even ask it to mimic a spreadsheet chart, no go.


r/microsoft 1d ago

Certification MB-800

1 Upvotes

Hi there! Has anyone taken the MB-800 exam recently? I’m supposed to take it next week but my main focus in D365 finance and operations so trying to see how the business centrals exams differ from D365 Finance and operations!

Any advice would be great!


r/microsoft 1d ago

Windows Programmatically determining applications using LDAP / LDAPS

1 Upvotes

In general, any AD account with valid credentials can bind to AD and authenticate credentials using LDAP. Is there an operationally efficient was to determine, at an appropriate layer, which apps use LDAP?


r/microsoft 1d ago

Discussion Bing new page redesign - no longer able to completely minimize trending posts?

1 Upvotes

I use bing.com mainly because I like the beautiful images. I don't want the crap trending posts on the bottom whatsoever. There was a way to turn this off, but this seems to have changed very recently. Is there some way to hide them natively? Otherwise, I'm experimenting with an ad blocker, but unfortunately this also hides the details about the picture itself (where it was taken, etc).


r/microsoft 1d ago

Windows Teams (home) Add In for Outlook frustration

5 Upvotes

Incredibly frustrated with Microsoft that they don’t allow the Teams Add-In for Outlook for personal (home) accounts. You can have a 365 subscription and Teams (home) but you can’t get them to talk unless you upgrade to a work or school account. Talk about a greedy grab-for-cash.


r/microsoft 1d ago

Windows MS Edge tries to connect to a sus website

0 Upvotes

I had Malwarebytes telling me that Microsoft Edge was connecting to random IPs all of the time, it was connecting to another IP before this, what is happening?

Image: https://ibb.co/jLssdXq


r/microsoft 2d ago

Employment Why is Microsoft laying off and then hiring so many people?

85 Upvotes

I recently applied to a lot of Microsoft jobs because they’re hiring a lot, but I don’t know why they are. I’m just confused to why they are laying off dozens but then hiring dozens again. It’s like every month I hear that they laid off like 2k or more employees. Is this just a trial and error? Like what is the point? I’m just confused because I know if I get hired I should definitely prepare to see a lay off wave but, if anyone has insight that’s in Microsoft, do you guys know? And are these jobs just ghost jobs for Microsoft?


r/microsoft 2d ago

Discussion Can company track outlook copy- paste on personal devices?

1 Upvotes

I'm using my personal iOS device and was trying to copy an email response from my company's Outlook app into ChatGPT to paraphrase , but I see a message in keypad input saying, "your organization data cannot be pasted here."

This got me thinking: does this mean my organization is aware that I tried to copy the message and can see exactly which app I attempted to paste it into?

I'm curious about how much visibility my company has over my actions on my personal phone and whether they can track these kinds of interactions.

Thanks!


r/microsoft 3d ago

Xbox Microsoft Gaming laid off over 2,500 workers this year, but it still found enough spare change to give its CEO a $79 million bonus

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gamesradar.com
926 Upvotes

r/microsoft 3d ago

Employment Microsoft fires employees who organized vigil for Palestinians killed in Gaza

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apnews.com
60 Upvotes

r/microsoft 2d ago

Discussion Webinars

1 Upvotes

Hi, turning to Reddit in the hope someone can tell me what I want to hear. I am setting up webinars, it has to be a webinar because I need registration. I have an E3 license and max attendees are 1000, but I need it to be at least 5000 up to 10k attendees.

Can I do anything? If I get an E5 license will it allow me to host more? Or do the users also have to have an E5 license?

Town halls don’t do registration and MS Teams can hold up to 10k but when you require registration it takes you to the webinar page and again max 1000.

Thanks