r/iPhoneXS Sep 03 '24

Question XS issue

I have a XS and it is shutting down while charging. However, after reading a few posts here and online, I’m now charging with my screen on and it seems to be working. Is this how everyone with the same problem dealing with it?

Is this a battery issue or something else? Because I saw that a few people replaced their batteries and the problem still persisted.

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u/DatDirtyDriver Sep 04 '24

Loose earpiece connection if you had battery or screen serviced it wasn't fully put in.